ONLINE STORE POLICIES
The Original Alan’s Cubana (DBA Salty Dog Saloon) is committed to privacy and security for all of our customers. Because we respect your right to privacy, we have developed a Privacy Statement as indicated below.
Under no circumstances do we transfer your information to any other company, nor do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs.
There are two ways you can provide us with and consent to our collection of certain personal information:
E-mail Request - Links throughout our site provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our staff contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.
Purchase - We collect certain information in order to fill your order. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, and credit card number. Other products and services may require different or supplemental information from you in order to apply.
STATISTICAL INFORMATION ABOUT YOUR VISIT
Information obtained while visiting our site does not identify you personally, but rather records information about a visit to our site. We may monitor statistics such as how many people visit our site, which pages people visit, and which browsers people use. We use these statistics about your visit to help us improve the performance of our web site and over all user experience.
YOUR ABILITY TO OPT-OUT OF FURTHER NOTIFICATIONS
Periodically, we notify our customers of new products, announcements, and updates. If you would like to opt-out of being notified, please contact us at email@example.com.
All Sales Final. That being said, if we screw up your order we'll make it right.
HOURS OF OPERATION
Normal Business Hours:
Monday – Thursday 4 pm – 1:45 am EST
Friday 4 pm - 1:45 am EST
Saturday & Sunday 4 pm to 1:45 am
Email is the best way to get a concern resolved after hours. Email firstname.lastname@example.org anytime.
We use USPS Priority Mail for all orders to continental U.S. International shipping does apply.
Payment confirmation typically takes 7 to 10 days. Orders will ship after payment confirmation. Embroidery items may delay order.
Please be aware of how pandemics, holidays and weekends may delay your order.
Tracking information is added to your account information when shipped.